24/7
Coverage
Every business hour, every after-hour. Holidays and weekends included. No overtime, no on-call rota.
← What we build
Retell Gold Certified Partner
AI Voice Agents
Every call answered. Even at 3 AM.
An AI agent picks up your business line so your team never has to choose between focus and missing a customer. It captures the lead, books the appointment, sends the confirmation, and escalates when it matters. Then it shows up the next morning as a clean summary.
Retell Gold Certified PartnerWhat this looks like
A sample of what we ship.
The same voice-agent foundation, reshaped to fit different parts of your business. Most clients use more than one.
24/7 inbound reception
Picks up your main line around the clock. Captures intake, books appointments, sends SMS confirmations, and live-transfers to staff with the caller already qualified.
Smart call routing (no menu tree)
Replace "press 1 for sales, press 2 for support" with a real conversation. The caller describes what they need; the agent matches it to the right person and live-transfers with name, reason, and urgency already in their ear.
Recruitment screening
Pre-screens every qualified applicant by phone with structured, consistent questions, then writes scores back to your applicant tracking system. Recruiters get their hours back to interview.
After-hours triage
Classifies emergencies versus routine calls. Routes urgent ones live to on-call staff; captures the rest as friendly voicemail summaries for the morning.
Outbound prospecting
Dials your lead lists on a schedule, qualifies the calls that connect, books appointments, and routes hot leads to the sales team in real time.
Appointment confirmation and recall
Calls patients, customers, or candidates to confirm, reschedule, or cancel upcoming appointments. Reduces no-shows without manual staff time.
Voicemail-to-summary
Replaces traditional voicemail with a real conversation. Captures intent, summarizes the caller’s ask in plain English, and emails or texts you the result.
OTP and verification
Voice-based phone verification flows when SMS won’t cut it. Captures consent properly, lands the result in your system, and falls back gracefully.
What changes
Your team gets their phone back.
The numbers vary by business; the pattern doesn’t. AI takes the repetitive intake; your team gets the conversations that actually decide outcomes.
0
Missed calls
Spam blocked, real callers handled or summarized. Your team never wonders what they missed.
Hours
Back, every week
Pulled out of intake, voicemail review, and appointment chasing. Spent on the work only your team can do.
Where it fits
Real businesses we ship this in.
Home services
24/7 receptionist routes emergency service calls, checks dispatch availability, and books same-day slots. After-hours emergencies go live to on-call.
Healthcare staffing
Candidate intake agent runs structured phone screens, scores responses against client criteria, and writes summaries to the ATS. No human time until qualification.
Real estate
Outbound cold-call AI dials property owner lists Mon–Sat, captures motivated seller signals, and routes hot leads to the acquisition team in real time.
Hospitality and beauty
Confirms reservations, handles reschedules, and quietly fills the schedule from a waitlist when someone cancels. No-shows go down without lifting a finger.
Property management
Maintenance request intake runs after hours; emergencies go live to on-call, routine repairs land in the ticketing queue with full caller context.
Case study · Voicemail.work
An AI that picks up when you can’t.
Voicemail.work is a personal AI voicemail for individuals and solo professionals, built and operated end-to-end by TONNIC. It answers in a real voice, has a two-way conversation with the caller, scores the call for urgency and spam risk, and only nudges you back if it actually matters.
Real-time urgency classification
During the call, the AI classifies how urgent the caller is. If it detects a genuine emergency (medical, safety) it triggers an automatic callback to the user within seconds.
Scam-risk scoring on every call
Every call gets a 1 to 10 scam-risk score blending caller language patterns, pressure tactics, and known fraud markers. Obvious spam filters out without disturbing the user.
Live Cal.com calendar negotiation
On the Solopreneur tier, the AI checks live Cal.com availability during the call, offers real open slots, and books the appointment before the caller hangs up. No handoff.
Curated voice catalog and personalised greetings
Tier-gated catalog of male, female, and character voices, plus a custom assistant name, custom greeting, and business context the AI references in conversation.
Ready to put this to work?
Call BUZZ right now to hear a production voice agent answer. Same kind, same team. When you’re ready, book a meeting and we’ll scope it for your business.